Job Opportunities - Staff Positions

• Assist the Registrar in overall management and planning for the office. Supervises office in the absence of the Registrar and Associate Registrar
• Maintains student record database - Ability to maintain files accurately, in paper and in software programs
• Reviews freshmen files received for completeness in accordance with standards set by AACRAO(ie. high school diploma, acceptance letter, scholarship letter, etc)
• Collects and reviews missing documents from students; prepares statistical reports as appropriate.
• Logs and processes students who participate in internships, independent study, and students who receive permission to take classes outside MMC.
• Ensures that students taking internships/independent study comply with MMC's requirements.
• Assist Registrar with Center for Learning and Living registrations/Writing Center registrations and freshmen registration
• Enter exemptions, AP credits, and transfer credits
• Ability to develop and prepare accurate and timely reports
• Ability to be cross-trained in Associate Registrar tasks – esp. Process National Student Loan Clearinghouse submissions and degree audit evaluations.
• Provides transcripts, grade mailers, enrollment verification, and degree certifications by mail, FAX, or telephone, according to prescribed procedures and in accordance with state and federal laws
• Responsible for the intake of Study Abroad transcripts and the posting of those transcripts onto the student's record.
• Ability to interact in an effective and appropriate manner with diverse populations, the College community and the public.
• Responsible for the proper processing of all withdrawals. Works with financial aid and student accounts to insure that all Title IV withdrawals are processed and that funds are returned according to federal Title IV regulations. Creates withdrawal reports used for Title IV refunds and A-133 audit.
• Works with the Registrar inputting and formatting information into the Schedule of Classes.
• Ability to work independently, provide attention to detail, and solve problems
• Acts as a liaison with the information systems staff in the handling of day-to-day problems or needs of the office
• Ability to manage and complete multiple projects in a timely and accurate manner
• Assists Registrar as needed at special events such as Commencement, orientation, registration, etc. Extra evening hours may be required during these events.
• Prep files for Iron Mountain archiving.
• Scan documents for paper reduction, archiving, and office cleanup
• Create signage for class cancellations/faculty absences.
• May assist with training of office staff. Performs other related duties as assigned

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  Qualifications:

• Experience: Experience in Registrar's Office or similar position in a college setting is desirable. At least three years of progressively responsible experience within an academic setting. Should be experienced in the use of PCs, Microsoft Word, Excel, on-line student information systems and other appropriate office equipment.
  
  
• Knowledge: A good understanding of the College policies, Federal and State regulations, and degree requirements. Has thorough knowledge of a student database system, Datatel Colleague, preferred.
  
  
• Education: Bachelor's degree required.
  
  
• Requirements: Must have the ability to work well with people, to include interacting with faculty and administrators as well as students. Must be able to establish and maintain good working relationships with office staff in a supervisory capacity. Must be able to use PCs for word processing and student information management. Must have strong public relations skills in dealing with the public and students. Must have good written and verbal communication skills and be able to speak in front of audiences of students, parents, faculty, and staff. Must be able to organize and prioritize workloads and perform work under stressful conditions. Must be able to handle multiple tasks. Must be physically able to carry and move boxes.
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  Please send resume and cover letter with salary requirements to:
  Human Resources
  Marymount Manhattan College
  221 East 71 Street
  New York, New York 10021
  hr@mmm.edu
  

  
  

• Works with students in person or by telephone, providing customer service that responds to inquiries concerning student receivables balances, financial aid and the registration process; also refers customers to appropriate department or College web site
• Processes requests for transcripts, student grade records, course descriptions, and other information in accordance with privacy laws and College policies.
• As appropriate to the position, addresses issues involving holds, adds, drops, the automated registration system and inquiries regarding academic issues relating to the records office.
• Works one-on-one with students, responding to specific student needs, and to various academic units regarding specific processes and procedures.
• Data entry for changes in student status including changes in name and address and other student related updates.
• May process cash receipts and cash-related transactions, such as money lists for deposits.
• Performs miscellaneous job-related duties as assigned.

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  Qualifications:

• 1 to 3 years of experience in a customer service oriented position, preferably in the higher education environment.
• Awareness of customer service standards and procedures in communicating with all constituencies both in person and via phone.
• Associate's degree required, Bachelor's degree preferred. The position is open to students possessing two to three years of College credit (60 to 90 credits) who are seeking to complete their Bachelor's degree on a part-time basis.
• Possess the numeric skills to review student invoices and financial aid related paperwork accurately.
• Possess the organizational skills to complete routine paperwork successfully, to maintain files and records in an orderly fashion and to follow oral and written instructions to task completion.
• Possess computer skills that include a good working knowledge of MS Word and MS Excel and the ability to accurately post student related data to the College's student information system.
• Possess excellent written and oral communication skills along with an ability to work cooperatively and collegially within a diverse, people-oreinted environment.
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  Please send resume and cover letter with salary requirements to:
  Human Resources
  Marymount Manhattan College
  221 East 71 Street
  New York, New York 10021
  hr@mmm.edu
  

  
  

• Installation, update and monitoring of application on workstations.
• Provide personal assistance to College and Dorm users as required.
• Provide first and second level troubleshooting for network/workstation issues.
• Provide Assistance to the Help Desk Personnel.
• Maintain Track-it work orders.
• Under supervision, perform system imaging and system restoration from an image.
• Perform miscellaneous job-related duties as assigned by supervisors and directors.
• Troubleshoot network connections and workstations (not inclusive of student personal computers) at the Marymount Dormitory.

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  Qualifications:

• Associates and/or MCP with two years experience to the duties and responsibilities specified.
• Knowledge of network connections and facilities. Ability to maintain and troubleshoot computer network hardware, software, and peripherals.
• Knowledge of Windows XP, VISTA, MAC, Office 2003, Ghost imaging and AV software packages.
• Knowledge of PC hardware and peripherals. Ability to communicate effectively.
• Ability to establish and maintain effective working relationships.
• Knowledge of current technological developments/trends.
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  Please send resume and cover letter with salary requirements to:
  Human Resources
  Marymount Manhattan College
  221 East 71 Street
  New York, New York 10021
  hr@mmm.edu
  

  
  

• Coordinate a comprehensive residence life program housing approximately 750 students in three unique residence halls.
• Oversee departmental operating budget.
• Responsible for the recruitment, selection, professional development, and evaluation of the Assistant Director of Residence Life, four Residence Directors and twenty-six Resident Advisors.
• Adjudicates residential life policy violations.
• Coordinates educational programming efforts to foster student development in the residential community.
• Develops and oversees residential living/learning communities that utilize best practices in student development and research to create engaging, learning environments.
• Ensure the security and safety of students and exercise appropriate procedures for crisis and risk management.
• Ensure effective departmental publications and communication, including parent contacts.
• Ensure effective management of all facilities within the residence life program and assist the Vice President for Student Affairs and Dean of Students with projects related to facility development.
• Responds to residence hall and student emergencies as needed and serve in the on-call duty rotation with the Assistant Director of Residence Life.
• Serve on Students of Concern and Emergency Response Teams.
• Researches, negotiates and hires various outside vendors.
• Other duties as assigned by the Vice President for Student Affairs and Dean of Students.

Education and Experience:

• Master's degree in Student Personnel Administration, Higher Education, Counseling and Development or related field is required.
• A minimum of five to seven years of progressive responsibility within a comprehensive residence life program in a higher education setting, including staff supervision, budget management and operations.
• Experience and proficiency in learning communities, judicial affairs, special interest housing and/or academic clusters preferred.
  
  Skills and Attributes:
• An understanding of student development needs and issues relating to administering a residential life program including: student and community development, cultural diversity, academic support programs, student judicial systems administration, residence hall student governance, crisis intervention and management, program assessment, and mediation and resolution of student and parent conflicts.
• Strong interpersonal and communication skills and the ability to communicate effectively with a wide range of audiences and departments in a diverse community.
• Collaborative approach to work while coordinating and leading staff.
• Brings a commitment to student-centered learning.
• Ability to balance student needs in relation to department and college goals.
• Ability to creatively solve problems.
• Excellent organizational skills including ability to prioritize and manage multiple and competing priorities.
• Supports the mission and values of the institution.
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  Please send resume and cover letter with salary requirements to:
  Human Resources
  Marymount Manhattan College
  221 East 71 Street
  New York, New York 10021
  hr@mmm.edu
  

  
  

Obtain the W-9 Form on all vendors used by the College
• Receive authorized requisitions and prepares Requisition Checklist form for each requisition received. Ensures all requisitions are completed properly; notifies department if there is a problem.
• Works with Purchasing Coordinator on all issues related to the processing of Purchase Orders.
• Prepares purchase orders in “Colleague” for all goods and services needed.
• Obtain necessary signatures on purchase orders processed.
• Sends out approved purchase orders to various vendors – by fax, mail or phone and obtain confirmation.
• Maintain filing system for purchase orders.
• Follow up on orders as needed.
• Forwards Form W-9 request to all new vendors. Maintains file on pending requests and follows up monthly.
• Provides backup when Coordinator of Purchasing is out sick or on vacation.
• May assist in Mailroom if needed.
• Other duties as requested by Director of Purchasing

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  Qualifications:

• High School Diploma or equivalency.
• One to two years experience in a purchasing environment.
• Understanding of mailroom function helpful.
• Strong computer and typing skills.
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  Please send resume and cover letter with salary requirements to:
  Human Resources
  Marymount Manhattan College
  221 East 71 Street
  New York, New York 10021
  hr@mmm.edu